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Terms of Service

Terms of service

Terms of Service

 

  1. Order Policy

All orders placed online will received an acknowledgement via email. You are encouraged to check the email to ensure all order details provided are accurate.

Any changes on the order or delivery information please contact us at Tel : (65) 6743 9239 / 9878 6925 at least 24 hours before delivery.

 

  1. Delivery Policy

All prices are in Singapore Currency (SGD) and delivery within Singapore only.

Deliveries to Sentosa / Jurong Island / Cargo Complex / PSA / Marina Bay Sands / Military Camp, a delivery surcharge of S$20 will be imposed

Christmas & Chinese New Year’s hamper orders will have to be ordered in advance.

Avarious Gift reserves the right to reject any order depending on circumstances.

 

Standard Delivery

Day

Order Placed and Confirmed

Earliest Delivery Time Slot

Monday – Friday

Before 11:00AM

Between 2PM to 5PM (Same Day)

 

Before 4:00PM

Between 7PM to 10PM (Same Day)

 

After 4:00PM

Next Day Between 9PM to 5:00PM

Saturday

Anytime

After 1PM Next Working Day

Sunday/Public Holiday

Anytime

After 1PM Next Working Day

Note: Orders received on Saturday / Sunday / Public Holiday can only be confirmed by the NEXT working day. As such, earliest delivery can only be done between 1PM to 5PM on that same working day.

Redelivery

Please ensure that the recipient’s address is correct and that someone is available to receive the gift. In the event that the recipient is not around, the gift will be returned to office to arrange for another delivery time. A touch-up and re-delivery fee is applicable.

  1. Cancellation and Refund

Cancellation of order must be made 24 hours in advance before the delivery time for Singapore delivery. Failing which, a cancellation fee of 50% of the selling price is applicable.

Full purchase amount will be applied if the order has been delivered.

Any refund on the order will be processed and completed approximately between 3 to 4 working weeks. Hence, it may not be reflected immediately on your upcoming card statement.

 

  1. Substitution Policy

AVARIOUS GIFT will make every effort to provide products that are aligned with the online product images and descriptions. However, certain products may be subject to seasonal and market supply. In the event that products are unavailable, AVARIOUS GIFT reserves the right to substitute items using products that are of an equal or greater value in order to meet the delivery requirements of the order.

AVARIOUS GIFT reserves the right to substitute products when necessary. The Company will make every effort to ensure that a replacement product of an equal or higher value is used and that the substituted product is of a similar quality to the requested product.

 

  1. Fraud

Any person who uses any of the websites owned by the AVARIOUS GIFT, or the content contained therein, for illegal activities or fraud will be subject to civil and/or legal prosecution.

It is illegal to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. Persons found to have placed a fraudulent order will be prosecuted.

 

  1. Feedback and Inquiry

We welcome your valuable feedback on our product and service quality. Please use our Customer Service Inquiry Form or call our office telephone (65) 6743 9239 / 9878 6925.

 

  1. Disclaimer

Avarious Gift reserves the right to reject any order.

 

 

 

 

           

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